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Privacy policy

1.0 Introduction

We, Police Now, take the protection of your personal data very seriously and strictly adhere to the rules laid out by data protection laws and the General Data Protection Regulation (GDPR-UK).

This privacy notice applies to individuals whose data is processed by Police Now. It explains how we use any personal data we collect and hold about you; what we may use it for and how we keep it safe. By using and visiting this Site and by submitting your personal data to us, you agree to us using your personal data as set out in this privacy notice. Police Now is committed to protecting and respecting your privacy.

We have appointed a data protection officer (DPO) who is responsible for monitoring and providing guidance with our GDPR status. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us via the contact information in section 16 of this privacy notice.

2.0 Why we Collect your personal information

We collect your personal data for one of the following purposes:

3.0 Lawful Basis Of Processing Information

We only collect and use personal information about you when the law allows us to. Most commonly, we use it where:

Police Now has a number of legitimate interests when receiving, considering and administering registrations of interest and/or applications from prospective participants, including:

4.0 What Information we collect and where from

We collect personal information from you, for example, if you register to our website, request product information, call us or use any of our services. The categories of personal information that we may collect, store and use about you include:

4.1 Special Category Data

We collect the following special category data from you:

We collect data on criminal convictions and allegations of criminal activity.

We will only process special category data where we have an Article 9 exception allowing us to do so, in this case, this is necessary for the purposes of carrying out the obligations and exercising specific rights of the controller or of the data subject in the field of employment and social security and social protection law, and for reasons of substantial public interest.

Further legal controls apply to data relating to criminal convictions and allegations of criminal activity. We may process such data on the same grounds as those identified for “special categories” above.

4.2 Third Party Collection of Personal Data

We may also collect your data through Third Parties such as at events, through recruitment agencies or media partners or from publicly available profile information on third party social media sites. If you would like to find out further information on third-party collection of personal data, please see “additional information”, section 16 of this policy.

5.0 How Long we Keep Information For

We pride ourselves on ensuring that your personal data is only retained for the period that we need it for, or in accordance with laws, regulations and professional obligations that we are subject to. All personal information collect has a defined retention period, which is in-line with our retention policy. If you would like to find out how long your information is being retained, please see “additional information”, section 16 of this policy.

6.0 Security of personal information

We take the responsibility for protecting your privacy very seriously and we will ensure your data is secured in accordance with our obligations under the Data Protection laws. We have in place technical and organisational measures to ensure personal information is secured and to prevent your personal data from being accessed in an unauthorised way, altered or disclosed.  We have in place a robust access control policy which limits access to your personal data to those employees, contractors and other third parties who only have a business need to know. The processing of your personal data will only take place subject to our instruction.

We have policies and procedures to handle any potential data security breaches and data subjects, third parties and any applicable regulators will be notified where we are legally required to do so.

We have ensured that all employees have had information security and data protection training. If you would like more details of the security we have in place, please see “additional information”, section 16 of this policy.

7.0 Children’s information

We do not knowingly collect information on children. If we have collected personal information on a child, please contact us immediately using the details in section 16, so we can remove this information without any undue delay.

8.0 Your individual rights

In this Section, we have summarised the rights that you have under General Data Protection Regulation. Some of the rights are complex, and not all the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal rights under General Data Protection Regulation are:

If you have any questions about these rights, please see “additional information”, section 16 of this policy.

9.0 Consent

Where you have given consent for processing, or explicit consent in relation to the processing of special category data, you have the right to withdraw this consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal.

10.0 Failure To Provide Personal Information

Where we need to collect personal data by law or in order to process your instructions or perform a contract we have with you and you fail to provide that data when requested, we may not be able to carry out your instructions or perform the contract we have or are trying to enter into with you. In this case, we may have to cancel our engagement or contract you have with us, but we will notify you if this is the case at the time.

11.0 Cookies

Our website uses cookies. Please see our Cookie Policy for full details of the cookies used.

12.0 Automated Decision Making

Your personal data may be used in automated decision making (a decision made solely by automated means without any human involvement)/ profiling (automated processing of personal data to evaluate certain conditions about an individual) for determining eligibility criteria, or scores for some parts of the online assessment.

Where we make an automated decision which has a legal or substantially similar effect, you have the right to speak to us and we may then review the decision, provide a more detailed explanation and assess if the automated decision was made correctly.

13.0 Transfers To Third Parties

Police Now may disclose your personal data, listed in section 4 to some third parties to help us deliver our services/products. All third parties are contractually bound to protect the personal data we provide to them. We may use several or all of the following categories of recipients:

14.0 Transfers Outside Of The UK

In this section, we provide information about the circumstances in which your personal data may be transferred and stored in countries outside the United Kingdom (UK).

We may share personal information to third parties outside of the UK. Any personal information transferred will only be processed on our instruction and we ensure that information security at the highest standard would be used to protect any personal information as required by the Data Protection laws.

Where personal data is transferred outside of the UK to a country without an adequacy decision, we will ensure appropriate safeguards are in place prior to the transfer. These could include:

Standard Contractual Clauses plus UK Addendum;

International Data Transfer Agreement;

An exception as defined in Article 49 of the EU GDPR.

For more information about transfers and safeguarding measures, please contact us using the information in section 16.

15.0 Right to complain

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading, or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact us via email on [email protected].

Alternatively, you can contact us:

By Post: 203 Blackfriars Road, London, SE1 8NJ.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

By Post:

Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

By Website: https://ico.org.uk/make-a-complaint/complaints-and-compliments-about-us/

By Email: [email protected]

By Phone: 0303 123 1113 (Local rate) or 01625 545 745 (National rate)

16.0 Additional information

Your trust is important to us. That is why we are always available to talk with you at any time and answer any questions concerning how your data is processed. If you have any questions that could not be answered by this privacy policy or if you wish to receive more in-depth information about any topic within it, please contact our DPO and Compliance Team via email on [email protected].

For general queries about the Police Now Careers Site, to update your marketing preferences or unsubscribe from our mailing list please email [email protected].

17.0 Policy Review and Amendments

We keep this Policy under regular review. This Policy was last updated on 06/03/2023.

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

Devon & Cornwall Police

Police Now | Devon & Cornwall Constabulary
cc-shaun-sawyer

Shaun Sawyer

Chief Constable

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