Digital assessment centre - Information and assisstance

What happens on the day at the digital assessment centre?

We appreciate that for many, the digital assessment centre the will be a new experience. We want you to feel comfortable and able to perform your best. Here are a few points that give you an overview of how the day will play out.

✓ When you first arrive in the Zoom meeting, you will meet someone from the Police Now team who will help you get settled into the day smoothly. Please ensure you arrive in the meeting five to ten minutes early.

✓ You will be given a timetable upon entry, which will inform you of when you will complete each exercise and will show you when you have breaks in between. Remember you will complete the three (or four) exercises in any order.

You will be transferred to a breakout room on Zoom, where you will meet other applicants and this is where you will return to after each assessment.

✓ Before you begin your exercises, you will watch presentation introducing Police Now and our programmes by a member of the recruitment team.

✓ Remember all exercises on the day are individual and you will not be competing against other candidates on the day.

✓ Each of the exercises will be between 40 to 60 minutes in length.

✓ Throughout the day if you have ANY questions at all, you’ll be able to use Zoom’s chat function where there will be a member from the Police Now team to help answer any questions you may have.

What do I need to bring to the digital assessment centre?

On the day of the digital assessment centre it is essential you bring the following things with you:

1. Proof of identity

2. proof of address; and

3. any visa documentation and/or residency card if you are not a UK citizen so you can confirm your indefinite leave to remain and work in the UK.

Please see the proof of identity and address checklist attached for guidance on which documents will qualify for which force.

Please note your proof of address must match the address on your application form. If the addresses do not match please get in touch with us and we can easily change this for you.

Technical support

If you do encounter any technical difficulties while joining or during the assessment centre, we will have dedicated staff on hand to assist you and you will be provided with their contact information. If this does happen please do not worry, we will assist you in any way we can and if needed, reschedule your digital assessment centre. Here are a few things to support you on the day.

During the digital assessment centre, you will take part in a role play and a written exercise. These exercises require you to access materials that you need to be able to read comfortably and type a response. Therefore, it is a requirement that all candidates are able to use a laptop or computer in order to complete these exercises as it is not possible to do so without. Some candidates have joined the assessment centre via their smart phone and had a laptop or computer next to them to use during these exercises which is acceptable. If you feel you will not have the required equipment, then please notify us immediately. Please also make sure that your laptop or computer is connected to the power supply to avoid battery depletion.

We require all candidates to have their camera switched on during their assessments. It is a great way to connect with your assessor and meet your fellow candidates applying to the programme.

In addition, it is important that you can be heard clearly via your computer microphone. At the start of the day the facilitator will welcome you and ask you to speak into your microphone for us to test if we can clearly hear you. If there are any complications regarding clarity, then we may need to reschedule in order to ensure we can assess your performance fairly.

Make sure you have a strong, stable internet connection via WiFi – if you have a weak connection, or if you are unsure, connect via an Ethernet cable. It’s also advisable that you have installed the latest version of your chosen browser.

Other information

✓ Dress in business wear for the assessment centre, but make sure you are comfortable.

✓ Please take note of the timings and location in your confirmation email. Our advice is to aim to arrive 15 minutes before your start time to ensure that you are signed in and ready to start on time.

✓ Please plan your journey well in advance to keep costs to a minimum and check for any disruption to your planned route before leaving home. 

What happens after the assessment centre?

✓ You will find out the result of the day within ten working days and you will get feedback regardless of the outcome.

✓ The training academy dates will be confirmed with you by your Recruitment Officer. You would need to be available for the whole duration of the academy. Exact location and further information will be confirmed should you be successful after the assessment centre.

We wish you the best of luck at the assessment centre and look forward to meeting you soon.

Police Now Recruitment Team

Jump to section

Navigate through each of the sections to get you familiar with the assessment centre process.

Assessment centre hints and tips

Please read our hints and tips on completing the assessment centre.

Assessment centre format

For more information about what’s involved in the assessment centre, please read our assessment centre format.


For more information about Police Now, our national graduate programmes or the application process, read our FAQs.

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