What does the Police Now online assessment involve?

Police Now refuses to accept that where you’re born or where you live should affect your life chances.

We are committed to transforming communities and we are looking for a diverse range of exceptional graduates to join us to become leaders on the frontline of policing. 

The right people for the job will come from all backgrounds and walks of life. They will also have the right attributes to be successful in a challenging and constantly changing environment. The online assessment has been designed to measure some of these key attributes that are important for success in the Police Now National Graduate Leadership Programme. 

It is split into two components:

Do you have any further questions or need some guidance and support? See below.

What will a week on the National Graduate Leadership Programme involve?

Throughout this part of the assessment we will be asking questions that are designed to assess how well you are likely to perform as a neighbourhood police officer on the Police Now National Graduate Leadership Programme. The assessment has been developed by drawing upon real experiences and situations you are likely to face and takes you through events in a five-shift week of work in a busy station. 

It will therefore give you a good insight into the hugely varied situations you might encounter in the role, and how these scenarios might link and unfold over time. While completing the week on the Police Now National Graduate Leadership Programme you should imagine that you are on the programme and have already secured a role within the force. 

You will be asked to respond in two different ways: 

Scenarios: you will be presented with a scenario and four possible courses of action. You must choose a “Most effective” and “Least effective” option relating to the scenario from the four statements provided. There is no time limit for responding to these questions. 

Video responses: you will be presented with a scenario and asked to record yourself answering the question. You will have three minutes preparation time and up to three minutes to record your answer.

You will have the opportunity to complete two practice questions. The first one is designed to help you familiarise yourself with how to respond to the scenario questions. The second allows you to familiarise yourself with using the technology to video your response.Neither of these practice questions are scored.

Sami Halepota | Neighbourhood police officer

Tips for completing the week on the Police Now National Graduate Leadership Programme assessment

  • Read the question and possible responses carefully to ensure you understand what is being asked. Don’t assume any prior knowledge of the scenarios presented.
  • We are not assessing your technical knowledge of policing but this is your opportunity to show us why you would make a fantastic participant on our programme.
  •  Take time before starting the assessment to research the Police Now National Graduate Leadership Programme, our values and our mission. We suggest you also consider your motivations for wanting to be part of our programme and why you think you would make a good neighbourhood police officer – the more you research, the more you’ll be able to convey your knowledge and passion for Police Now.
  • Please try to find a quiet environment so that you can complete the assessment with minimal or no interruptions or distractions. Think about what will help you to feel confident and in the correct frame of mind – have a pen and paper to hand, have a clear and tidy environment around you.
  • You will not be able to return back to a previous question once you’ve clicked next.

How should I prepare for the video responses?

Part of the ‘week in the life’ will include recording responses to questions via a video. The content of the questions will relate to the scenarios presented and there is no preparation required beforehand. 

You will have up to three minutes to review the question and prepare your response, after which time the video will start recording automatically. Your recording can be up to three minutes, but if you would like to end your answer before the three minutes, you can click to submit your response. You will only be able to record your answer once. 

Before the assessment begins, you will have the opportunity to answer a practice question to ensure that your system is set up correctly and to familiarise yourself with the format.

Tips for completing a video interview

  • We are interested in your initial reaction to the question, so you won’t be able to re-record your video responses. Use your three minutes of preparation time to think through your answer in advance.
  • Choose a place to complete the interview that is visually neutral and without background noise, movement or other distractions. If you’re using a mobile phone, turn off any sounds and consider diverting calls and notifications. You will have the chance to review your video response during the live assessment, so at this point, if there is no audio, please contact the selection team.
  • Make sure you have a stable internet connection and ensure you are familiar with how the microphone and webcam work – remember you can use your mobile device, tablet or laptop to complete the assessment.
  •  It can be quite daunting talking to a camera instead of a person but it means we get to know you a lot better.

What will the personality assessment involve?

Latia Suen | Neighbourhood police officer

The personality assessment is designed to explore your behavioural preferences, focusing on those aspects that we think are vital to being successful in the role. 

There is no perfect personality profile for these roles, but we are interested in the ways that you like to work and how that might fit with the demands of the programme and the role. Your preferences will be considered alongside the other information we are gathering about your skills and outlook. 

You will be asked to work through a number of statements and to rate them in order of what is ‘most like me’ to ‘least like me’. You will have the opportunity to complete a practice question. 

Tips for completing the person

Tips for completing the personality assessment

  •  There are no right or wrong answers as this assessment is not based on ability.
  • This section is not timed but try not to dwell too long as initial impressions are best.
  •  Think about how you would respond in a work-based environment, but this can include any relevant work experience, project groups or organised activities you have completed (including in an academic environment).
  •  If you are unsure, choose the response that corresponds closest to how you feel.

Technical guidance for the online assessment

Are you having technical issues completing the online assessment? Please see below for our technical guidance.

What browser should I use for the online assessment?

The online assessment is supported by all web browsers. However, we find some candidates experience problems with Safari and Internet Explorer. We suggest using Google Chrome where possible.

I have reached a video response, but the video screen stays black and will not allow me to record and/or is displaying an error message of ‘waiting for hardware.’ What do I do? 

Please try the following options:

  • A pop up should appear in the top corner of your screen asking you to authorise the hardware. You must authorise this hardware for the website to allow you to record. If you have a pop-up blocker, please disable it for this website.
  • If you have already authorised the hardware, please close your browser and try to complete the assessment in another browser. Your progress will be saved from wherever you have left off, so your answers to the previous section of the online assessment will be saved.
  • If you are using Safari or Internet Explorer, please try Google Chrome.

How will I know if my recording has worked and can I re-record a response?

The practice question is designed to ensure you are comfortable with recording video questions and that this has recorded correctly on your device. For the practice question after your recording you will have the option to review or re-record. We suggest you review your recording to ensure the audio and video have recorded correctly. For the practice question, you can re-record as many times as you would like until you feel comfortable.

For the assessed questions, once you have finished recording you can ‘review’ the recording and ‘accept’ the recording. You will only be able to record one response. If you notice any issue with the audio and/or video of your recording upon your review, please contact the team and do not progress further with your completion of the online assessment. We will then look to reset your assessment if this is required.

If you are using a mobile phone, please close all apps running in the background as this may interfere with your audio. Please also avoid touching the screen while recording your video responses as this will save and submit your response.

Technical issue checklist

Here are our quick fixes, which we find work in most instances, when facing technical difficulties:

  • Use Google Chrome.
  • Make sure you selected ‘Accept’ or ‘Allow’ when asked for permission to access your microphone/webcam. If you have a pop up blocker, please disable it for this website.
  • Use an incognito tab when completing the online assessment.
  • Clear cache and cookies from the browser and device.
  • Use a different device (tablet, mobile, laptop) - your assessment will begin where you left off, so please don’t worry.
  • Use a different Wi-Fi network or Hotspot.

Top tips for mobile or tablet users

Here are the top tips if you are using your mobile phone or tablet to complete the online assessment:

  • Complete the assessment indoors or in a quiet environment to avoid noise or wind in the background.
  • Close all apps running in the background as this may interfere with your audio.
  • Have the front-facing camera turned on when recording video responses.
  • Position the phone to be able to record your face and shoulders.
  • Keep fingers away from the microphone area of the device.
  • Avoid moving the device around when recording video. You could mount it on a static surface for minimal movement.
  • Avoid touching the screen while recording your video responses as this may save and submit your response.
  • Position yourself in a well-lit environment, so your face is clearly visible.
  • Use a consistent internet connection. A Wi-Fi or wired connection is preferable but the assessment will work over a stable mobile data connection.
  • Make sure to have sufficient battery on the device before starting or have a charger to hand.
  • Avoid using Huawei devices as some of these devices are not compatible with this assessment.

What if I require any reasonable adjustments?

Police Now is dedicated to ensuring all applicants have an equal opportunity to perform at their best. With this in mind, we strive to make our recruitment process as accessible as possible to everyone. We ask everyone to let us know about any additional adjustments that may be required on the application form, and we will address those circumstances on a case by case basis. 

The online assessment is completed on your own laptop or mobile device, so you should be able to access any software of platform you may use for support as required. Similarly, as the assessment is not timed, you will not require any additional time provisions made, if this is something you usually require for assessments.  

We do also have an alternative assessment, if your circumstances mean you are unable to complete the online assessment in the format currently provided. If you would like to discuss this alternative assessment provision, or do require any further reasonable adjustments made, please contact the team to discuss your circumstances.

What will happen afterwards?

We’ll be in touch again within two weeks to let you know the outcome and you will also receive feedback on your performance in the assessment at this time.

Do you need to chat to someone about the online assessment?

Our team will be happy to support you with any technical queries or guidance on completing the online assessment. You can email us or chat to someone live from 10:00-15:00 Monday-Friday.